Patient Information

Personify Care – Online Admission

Personify Care is our online system which allows you to complete your admission form and provides a messaging platform for nurses to get you ready for your admission and for you to communicate any health concerns.

  • Log into your Personify Care account 3 days prior to your admission to make sure you receive important messages such as your Admission Time.

Register for Personify Care      Login to Personify Care

If you need help with your Personify Care account, click this chat button:  and write your message. The Personify team will be happy to assist with technical problems.

Tips for Taking Care of Yourself

Know your IV Lines

If you have an intravenous (IV) line or cannula, know why you have it, how it should feel, the risks involved, and what you can say to prevent problems.

Click here for details.

Our Facilities and Services


Our dedicated kitchen provides healthy choices. Inpatients will be asked to select from the varied menu each day. Our menus include diabetic, vegetarian and gluten free options. If you have any dietary needs please provide details to your nurse on the day of your admission.

Free WiFi

Stay connected with our free WiFi services which are available throughout the hospital. Passwords are available from reception and the nursing staff.


The NZ Herald is available daily.


Kensington Hospital is a smoke free site. For support and advice on smoking cessation, contact Quitline by phoning 0800 778 778 or visiting


Your Surgeon/Specialist will request this if necessary. The service is provided by independent contractors and is invoiced separately. If you require information regarding the cost of this service please check with the Physiotherapist or your Nurse.

If you require ongoing physiotherapy after your return home, our Physiotherapists can arrange a referral to a local physio or one of your choice.

Support Services

Please advise us of details on any cultural, spiritual or communication needs to help us prepare for your hospital admission.

Before you come to Hospital