Before you come to Hospital

Pre-operative Covid-19 Patient Testing & Screening

Admission Process

  • On arrival you can be dropped off at the Reception. If you require assistance, please ask one of our staff.
  • Before you can be admitted you will be required to go through the screening process at the main reception area. You will be asked screening questions before you are allowed to enter.
  • Please use the QR scanner or the manual registration book prior to screening and use the hand sanitiser.
  • You will be required to wear a hospital grade mask at all times in the public areas of the hospital. We do have hospital grade masks available at the screening desk if you require one.
  • Once you have gone through the screening process and checked in at the reception desk, you will be met by a staff member who will perform a Rapid Antigen Test (RAT) on you. This test is much less invasive than the PCR tests. You will then be shown where to wait while awaiting the results which takes 15 minutes.
    • If you receive a positive result, you will be directed to the Community Testing Station to have a PCR test and will be required to self-isolate until you receive the results. We will provide you with documentation to the give to the staff at the testing station which will then ensure that your test is processed as a priority.
  • Your Specialist and your Anaesthetist will come and see you prior to your surgery.

Please don’t arrive at the hospital if you are feeling unwell or have any of the following respiratory infection symptoms:

  • new or worsening cough
  • sore throat
  • shortness of breath
  • head cold symptoms (runny nose, sneezing, nasal drip)
  • nausea, vomiting or diarrhea
  • muscle aches or fatigue
  • loss of the sense of smell
  • a fever

If you do develop any of these symptoms stay at home and call our admission team on
09 437 9080 option 1

Completing your Admission Form

Personify Care – Online Admission Form

Personify Care is our online system where you complete your admission form and receive essential information for your planned procedure.

If your specialists rooms have instructed you to complete your admission online, please follow the below link to register.
If you need help on Personify Care, click this icon:    and add your message. Personify Care will reply with help.

  • Our Admissions team will contact you, to ensure you are prepared for your planned procedure.
  • Log into your Personify Care account 3 days prior to your Admission to make sure you receive important messages such as your admission time.

Register for Personify Care      Login to Personify Care

Physical Admission Form

Some of our procedures require a physical Admission Form to be completed (instead of online via Personify Care). If you have been asked to complete a physical admission form, please complete all areas of as soon as possible and return this to us at least 7 days before your admission.

If any of your personal or health information provided changes prior to admission, please notify us with the details as soon as possible.

Completed Admission Forms can be returned:

Download Admission Form

Arrival Time

A Kensington Private Hospital Nurse will contact you prior to your admission to relay important information including your arrival time.


A Kensington Private Hospital Nurse will contact you prior to your admission to give you clear instructions of when to stop eating and drinking so you are ready for your procedure. For your safety during general anaesthesia or sedation, it is important that you follow these fasting guidelines. However, if your Surgeon/Specialist or Anaesthetist provides individual instructions and you are unsure, please contact our nursing team.

Day of Procedure